Custom Paving

Conditions of Sale

  • Please check your order for quality, colour, texture and general condition within 24 hours of delivery.
  • Any irregularities in the product should be directed to the store of purchase within 5 days of delivery.
  • No claims will be accepted for irregularities, issues or damage after laying.
  • No other costs and no implied or expressed warranty or guarantee is given with the product.
  • Liability is limited to product replacement only.
  • Acceptance of product is acceptance of conditions of sale even if not signed for.
  • Keep product wrapped and covered until needed.
  • This is a handmade wet cast concrete product using cement and natural materials therefore some colour, size variations and air bubbles can be expected.
  • Laying should be done by a licensed tradesman or person competent in laying larger format wet cast pavers.
  • Tolerances as per Australian Standard include: thickness + or – 2.5mm and dimension + or – 3mm and chipped or damaged pavers up to 4%.
  • Larger format 600mm and 800mm pavers are recommended as steppers as thickness can vary 3-5mm and up to 10mm.
  • It is recommended that pavers are blended from different pallets when laying.
  • DO NOT lay on Crusher Dust/ Cracker Dust/ Blue Metal.
  • Wash grout or cut marks immediately to avoid edge staining.
  • Lay on concrete using a suitable adhesive with a 8-12mm grout line or road base and sand only with 3mm gap minimum.
  • DO NOT butt joint.
  • To help avoid efflorescence, product must have good drainage and sealed with a quality penetrating sealer. This is no guarantee it won’t appear.
  • Don’t leave pavers on wet ground or stack criss crossed as hydration marks/lines will transpire and ensure foam is used to move around job site or restack.
  • DO NOT stack face to face.
  • Clean marks with hot water and scrubbing brush, or use a diluted pre cleaner/sealer such as ANTI EFF.
  • DO NOT ACID WASH.
  • Delivery is to road side only, beyond this is at customers risk.